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Pricing Plan
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Pay As You Need
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Fixed Monthly Amount
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Fixed Monthly Amount
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Free IT Audit
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YES
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YES
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YES
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Telephone Support
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YES
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YES
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YES
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On-Site Support
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YES
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YES
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YES
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Remote Dial-in
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YES
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YES
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YES
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Dedicated help-desk
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YES
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YES
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YES
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Server Monitoring
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Optional
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YES
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YES
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Annual Prepay Discount
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NA
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YES
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YES
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On-site System Health Checks
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Optional
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YES
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YES
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Monthly Call reporting
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Optional
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Optional
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YES
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Guaranteed service levels
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Optional
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Optional
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YES
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Recommend IT Operating Policies and Solutions
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Optional
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Optional
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YES
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Consultancy and Advice for your entire IT System
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Optional
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Optional
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YES
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Support and Attendance at IT meetings
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Optional
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Optional
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YES
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