The Total Support Package is a cost-effective offering for customers that have an ongoing development of their IT systems. You can depend on us for unlimited Helpdesk and Onsite support as required, with guaranteed service levels, as well as the preventative approach of the PROACT package.

We will recommend and support your IT Operating Policies, and provide consultation for all your IT needs, including hardware software, and internet applications. We will also be available to provide support for you during meetings with any 3^rd Party Suppliers of IT products and services.

The TOTAL Support Package includes:

• Free IT Audit
• Fixed Price Packages
• Telephone Support
• On-Site Support
• Remote Dial-in
• Dedicated help-desk
• Remote Server Monitoring
• Annual Prepay Discount
• Regular On-site system health checks
• Monthly Call reporting
• Guaranteed service levels
• Recommend IT Operating Policies and Solutions
• Consultancy and Advice for your entire IT System
• Support and Attendance at IT meetings

View the Support Comparison Table